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From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
Welcome to Chartwells Catering Services at Angelo State University. This guide has been created to assist you in planning a successful and enjoyable catered event. It highlights some of our most popular menus and showcases our culinary talent. The contents of this booklet are a general guide and are in no way considered to be fixed. We would be delighted to customize menus for you that will complement your particular event and budgetary requirements. Our menus are designed so that they can be changed. We will be happy to discuss any variation you wish. We hope that such individual attention will assure a pleasant dining experience for your group. If you have any questions, please do not hesitate to contact the Chartwells Catering Department at (325) 942-2124.
Prior to making catering arrangements, you must first make room reservation for your event. For specific locations on campus, contact the Special Events Office at (325) 942-2021.Due to limited room availability, it is important that you make your room reservation as far in advance as possible. It is the customer’s responsibility to ensure that the facility where the event will be held is open and accessible with sufficient time prior to the function for setting up the catering. Set-up times will vary based on the size and complexity of the event and must be coordinated with the catering department. In such instances that the facility is not accessible or set-up, the client will be held responsible for the cost of the event and any delays that may incur.
All food and beverage orders can be placed by contacting Chartwells Catering Department at (325) 942-2124. Be prepared to discuss menu details. Please do not hesitate to suggest changes to the printed menu selections provided. Customized menus are available upon request.
Orders for beverage breaks should be placed at least five (5) business days before the event. Orders for meals and receptions should be placed no less than ten (10) business days prior to the function. Your menu must be finalized ten (10) business days in advance of the event. While we may be able to accommodate your request with less lead time, by following the minimum time requirements, you will be assured your food service needs will be met. Special Note: - Prices may vary and a late fee may be assessed if the catering event is not booked within the specified timeline.
When ordering a catered meal, the customer must provide the Catering Office with an estimate of the total guest count. Five (5) business days prior to the event, the customer must provide a guaranteed guest count for which they will pay. In the event a guaranteed count is not provided, the estimated guest count will be considered the guarantee. A 5% overage will be provided. While additions to a guest count in excess of 5% above the guarantee cannot be assured without the required notice, it is advisable the customer contact the Catering Office with any additions to the guest guarantee prior to the event, regardless of time. Any additional seating over the 5% will cost a minimum of $3.10 per seat. This will cover the place setting, table cloths, napkins and preset items.
Five (5) business days’ notice is required for cancellation of any food or beverage order. Cancellation of food service contracts with less than three (3) business days’ notice will result in full billing for the guaranteed count or food quantity ordered.
Self-Serve: This is the standard style of service provided for receptions and coffees. Food Service will set up the refreshment order, provide paper service, linen and skirting for the serving tables. No service staff is provided. An additional fee will be required, based on the size of the event, if service staff is requested. Depending on the day and time of the event, additional product after the drop has been made may not be provided. We suggest a delivery time of approximately 30 minutes prior to your event. Chartwells requires an attendant to be available at events that require open flames or sterno (see open flame and sterno policy).
Buffet Service: This is the standard style of service provided for meals over 20 guests. Food Service will set the buffet table. Additional tablecloths and napkins will cost extra regardless of the type of table used. Guests will serve themselves from the buffet table and service staff will be available.
Plate and Serve: All food and beverages will be served tableside to guests. Plate and serve style is available for any size event. Prices for plated service could increase from $2.00 - $5.00 on average, depending on menu service.
Pick-Up Service: The standard service for box lunches, picnics and baked goods. This is an optional style of service available for receptions. Food Service will prepare ordered items and the necessary accompaniments for the customer to pick up. Serving pieces such as cake knives and servers, silver trays, coffee urns, etc. are not provided with this style of service.
Delivery Service: An optional style of service available for box lunches, picnics, and baked goods. Food Service will deliver and set up the order at an additional charge, based on the delivery destination, size of the order and set-up required.
China, Silverware and Glass Service: A charge of $2.99 per complete setting of china is required for all receptions and meals served outside the University Center. A charge of $1.15 per complete setting is required for clear plastic ware. Styrofoam plates, paper napkins and standard plastic utensils are included in the cost of all receptions and meals outside the University Center.
Room set-up arrangements must be made through the Special Events Office at (325) 942-2021. Setting numbers will be placed based on the guarantee number plus 5%.
The Food Service staff will provide tablecloth set up for the buffet tables or reception tables. All other events may have an additional charge for tables.
Table centerpieces and specialty room décor is available, or you may provide your own. Decorating access arrangements must be made in advance through the Special Events Office. Please contact the Catering Department for availability and prices of specialty décor.
For the safety of your guests and in compliance with University Policy, Chartwells is required to have an attendant on-site at events that require open flames or the use of sterno. The costs for the attendant will be based on the client at the correct rates stated in the contract.
Arrangements for alcohol service must be coordinated through the Special Events Office. The serving of alcoholic beverages will comply with the laws of the State of Texas. Alcohol service will be limited to four (4) hour duration and the license holder reserves the right to refuse alcohol service to an individual or group. Under the laws of the State of Texas, no alcohol may be brought into or taken off of Angelo State University property by a customer at any time. Alcohol service is not available for student groups. (The bartender fee is $25.00 an hour per bartender, plus two (2) hours per bartender for setup and breakdown.) You may offer a cash bar to your guests, or you can provide a host bar up to a specific amount. Please talk with Special Events for further information regarding alcohol service.
Angelo State University offers alcohol service to our customers if they choose to have it at their function. Chartwells Dining Services is very careful to make sure our alcohol service stays within the policies set forth in the Angelo State University Alcohol Beverage Policy and Procedure. Therefore the following rules apply to alcohol service:
All drinks will be served in disposable glasses unless glassware is requested. Bar glassware requires an additional price. Wine service for served meals will be billed appropriately as per wine selected for your event.
The type of service you are requesting will determine the amount of the deposit required.
Check or credit card for the minimum amount is required as a deposit. If your guests purchase over the minimum amount in alcohol, your deposit will be returned to you. However, if the minimum amount of sales is not met, the difference between the minimum and actual sales will be taken out of your deposit.
Host bars require a deposit dependent upon the guest count for your event. The deposit amounts are if your alcohol total is above the minimum amount for your service type but below your deposit, the difference will be refunded to you. However, if your alcohol total exceeds your deposit amount, you will be billed for the remaining balance. Due to fluctuating costs, printed prices are not final until seven (7) days prior to the event.
PRICING AND PRODUCTS SUBJECT TO CHANGE BASED ON MARKET FLUCTUATION AND AVAILABILITY
